Where can I get help for a gambling problem?

You can contact av666's 24/7 Live Chat (in Burmese) or reach us at support@av666.run to request self-exclusion or set gambling limits. We care about our players' long-term wellbeing and are always ready to help.

21+ only

Play responsibly with av666

Gambling should be entertainment. av666 gives you the tools and information you need to stay in control of your play.

The real purpose of gambling

av666 believes that for players, gambling should be an activity that brings fun and enjoyment. Playing to chase losses or as a source of income can lead to problem gambling. That is why we provide every player with tools to review their own habits and stay in control.

This policy is for players aged 21 and above. If gambling becomes a problem, we are always ready to help. Gambling decisions should be made with a clear head and never under pressure.

Note: Gambling is not something to fear — but be aware that playing without limits can lead to financial and mental harm.

av666's protection tools

Self-Exclusion

If you want to take a break from gambling, you can request a self-exclusion. You can set a period from 7 days up to as long as you choose, and your account cannot be accessed or played during that time.

Deposit Limits

You can set in advance how much you will deposit per day, per week, or per month. Once a limit is set, it cannot be raised for 24 hours — making it a genuine control measure.

Taking a Time-Out

If you need a short break, you can choose a Time-Out period of 24 hours, 48 hours, or 7 days. Your account will be suspended for that period and you will not be able to play.

Viewing Your Gaming History

You can check your gaming history and deposit/withdrawal records at any time to see clearly which games you have been playing and how much. Reviewing yourself is the first step to staying in control.

24/7 Support

If you feel that gambling is becoming a problem, you can reach us any time via our Burmese-language Live Chat or at [email protected]. We are ready to handle any question you have.

21+ Age Restriction

Only players aged 21+ may register and play at av666. If underage access is detected, the account will be closed immediately and no funds will be refunded.

Check Yourself

If you answer "yes" to one or more of the questions below, it may be a sign that gambling is affecting your life.

Signs to watch for: These questions are not a medical assessment — they are simply meant to help you reflect on your own behaviour.

Have you ever spent more money gambling than you planned to?
Have you ever neglected family, friends, or work because of gambling?
Have you ever felt the urge to keep gambling to try to win back your losses?
Have you ever tried to stop gambling but failed?
Have you ever borrowed money or run into financial difficulties because of gambling?
Has gambling become a way to escape stress, anxiety, or pressure?

If you answered "yes" to any of these questions, contact us straight away via our 24/7 Live Chat or email [email protected] to request a self-exclusion.

How to Stay in Control — Step by Step

Follow the steps below to keep your gambling safe.

Set a Budget

Decide in advance how much you are willing to spend on gambling. It should only be an amount you can afford to lose — never money set aside for everyday essentials. Once you have set a deposit limit and reached it, stop playing.

Set a Time Limit

Decide in advance how many hours you will play in a single session. If you go over that, use the Time-Out tool to stop.

Don't Chase Losses

Continuing to play in order to win back lost money is a common sign of a gambling problem. When you lose, stop immediately and come back another day — or take a Time-Out.

Check Whether Gambling Is Still Fun

While you are playing, check whether you are still enjoying it. If all you feel is pressure and the urge to keep adding money, that is a sign it is time to stop.

Ask for Help

If you are finding it hard to stay in control on your own, contact av666 via Live Chat or [email protected]. You can request a self-exclusion and we will act on it right away.

21+ Age Restriction and Minor Protection

av666 strictly prevents anyone under 21 from using our gambling services. This is not only a legal obligation — it reflects our genuine care for the wellbeing of our players.

Verification at Registration

Date of birth is verified during registration to confirm that users are 21 or older. Accounts opened with false information will be closed immediately and funds will not be withdrawable.

Parents and Guardians

If you are concerned that your children may access av666 games, install parental control software on your computer or phone, and block av666.run using your browser's family filter settings.

How to Get Help

If gambling feels like it is shifting from entertainment to a problem, you do not have to face it alone. Help from av666 is available in the following ways —

Live Chat (24/7)

Open Live Chat directly on the av666 website to talk to us in Burmese. We can help you set up self-exclusions and limits.

Email Support

Reach us at [email protected] to request gambling-related help, and we will reply in Burmese.

While we do not make fixed response-time commitments, every player's responsible gambling request is treated as a priority.

Play Responsibly and Keep Enjoying the Games

Setting limits and playing safely is what keeps the fun going long-term.

av666 Login View FAQ

Responsible Gaming — Questions & Answers

You can request self-exclusion through av666's Live Chat. Let us know how long you want to be excluded — we will suspend your account for that period. Your account will not be reopened for any reason until the exclusion period ends.

No. If you want to lower your limit, the change takes effect only after a 24-hour cooling-off period. If you want to raise it, that can be done immediately, but only within the limits allowed under our gaming rules.

Feeling the urge to keep playing to chase losses, neglecting family or work, trying to stop but failing, or running into financial difficulties because of gambling — if any of these apply to you, it is time to seek help.

You cannot play during a Time-Out period. However, if you need to withdraw an existing balance, contact us via Live Chat and we will assist you. Withdrawals are processed as normal within 1 hour.

Any account found to have been opened in violation of av666's 21+ requirement will be closed immediately, and the funds in that account will not be refunded. This is in line with responsible gaming policies in Myanmar and internationally.

You can contact av666's 24/7 Live Chat (in Burmese) or reach us at [email protected] to request self-exclusion or set gambling limits. We care about our players' long-term wellbeing and are always ready to help.